Sales Outsourcing > what is it ?
Although
outsourcing is more commonly associated with business functions
such as HR services, finance and IT, sales outsourcing is not
new - companies have actually been outsourcing parts of the
sales function such as telemarketing for many years.
The outsourcing of sales is not as terrifying as you may
think. Quite simply, you are indirectly employing experienced
and motivated sales professionals without the associated risks
and costs of direct employment. Furthermore, you are putting
the responsibility of growing your business in the hands of
people whose reputation is dependent on delivering results!
Sales Outsourcing > what are the benefits ?
The key benefits to outsourcing your sales function include
reducing costs, increasing flexibility while reducing risk,
managing results, and producing profitable revenue growth for
your company.
The common business issues resulting from directly employing sales staff are
avoided by creating a business-to-business relationship:
- Recruitment costs and time lost (agency fees, advertising
costs, interviewing time, reading CV’s, etc.)
- Training and integration into the company (typically at
least one to two months unproductive time)
- High salary and costs for a seasoned sales professional
(£30+k basic, commission, car, NI contributions, etc)
- Increased office costs (additional workstation, pc/laptop,
software for contact management, phone call costs)
- Risk of staff not working out and training costs of maintaining
performance if they do
- Typical sales staff “shelf-life” of 18 months
As a result, through sales outsourcing you can:
- Reduce the costs of sales
- Budget for a fixed cost of sales per month
- Enter or explore new markets quickly and cost-effectively
- Concentrate on running your business and keeping existing
clients happy!
Sales Outsourcing > is it right for me ?
It is if any of the following apply to you:
- You want to grow your customer base
- You want to achieve profitable growth
- You employ, or are considering employing, salespeople
- Your company lack the sales skills to develop your business
- You do not have the time, or inclination, to bring in
new business yourself
- You want to explore or develop new markets
- You want sales to be somebody else’s problem!
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